Shipping & Returns

 

TERMS & CONDITIONS OF SALE FOR OFFICE REPLACEMENT PARTS COMPANY, LLC.

NOTICE: THE PARTS SHOWN AND THE DESIGNATORS USED IN THIS PUBLICATION ARE THOSE OF OFFICE REPLACEMENT PARTS CO. AND ITS AFFILIATES WHICH CONSIST OF INDEPENDENT AFTER MARKET SUPPLIERS OF OFFICE FURNITURE PARTS. ANY REFERENCE TO BRANDS, COLORS, OR LIKE DESIGNATORS OF ORIGINAL EQUIPMENT MANUFACTURERS (*O.E.M.S*) IS FOR THE LIMITED PURPOSE OF INFORMING OF THE INTENDED USE OF OUR PRODUCTS, AND NOT TO EXPRESS OR IMPLY ANY O.E.M. APPROVAL OR AUTHORIZATION.

Returns Address:

Office Replacement Parts CO., LLC, 39 Heisser Ct., Farmingdale, NY 11735


BUSINESS HOURS
Office Replacement Parts, Co. business hours are 8:00 am to 7:00 pm., Monday-Friday, Eastern Standard Time. You can also order on the web at www.officereplacementparts.com

TERMS
All transactions/purchases will be made by credit card or a money order. NO EXCEPTIONS.


CREDIT
We do NOT extend credit.


DEDUCTIONS
No deductions will be allowed from invoices for any reason without authorization.

LEAD TIMES
Office Replacement Parts, Co. will use its best efforts to obtain delivery within quoted lead times. However, Office Replacement Parts, Co. cannot be responsible for any damage caused by delayed delivery.

PARTIAL SHIPMENTS
Partial shipments will be made upon customer request. Product will be paid for in advance via credit card or money order per our terms. The balance of the order will be shipped when it is available. Customers will be responsible for for freight on all partial shipments.

SHIPPING CHARGES
All products ship --- FOB factory. Customer is responsible for freight and handling cots.

ORDER CHANGES/CANCELLATIONS
Any changes to orders must be submitted in writing to Office Replacement Parts, Co. for pre-approval.

 RETURNS/CREDITS
No merchandise will be accepted for exchange or credit without our expressed written authorization prior to the return of goods. Office Replacement Parts, Co. must be notified of returns, quality problems or shortages within 30 days of receipts of goods. All freight charges on merchandise must be prepaid. Office Replacement Parts, Co. will not accept freight collect shipments. Office Replacement Parts , Co. also reserves the right to charge a restocking fee of up to 25% of the gross sale including shipping.  Office Replacement Parts, Co. has the right to do so under their discretion. 

TRANSIT DAMAGE
All merchandise is packed in an approved manner. Please inspect all merchandise immediately upon receipt. If merchandise is or appears damaged, do not unpack, call carrier for inspection. Notification of concealed damage must be made to the freight company delivering the goods. Title to the goods and risk of loss pass to the buyer once Office Replacement Parts, Co. or its vendor delivers its goods to the carrier. It is recommended that you notify the freight company in witing during delivery and follow up with a phone call to file freight claim.

REDELIVERY OF FREIGHT
When redelivery of merchandise is required because the customer is unable to accept the merchandise and no notification of this fact was given to Office Replacement Parts, Co., the actual cost for freight, rehandling and warehousing, plus 10 percent surcharge, will be charged to the customer.

PRODUCT DESIGN
Office Replacement Parts, Co. reserves the right to make changes in design and construction and discontinue products without prior notice. All dimensions shown are considered to be approximate.

PRICES
All prices are quoted in US dollars and are subject to change without notice.

WARRANTIES
Office Replacment Parts, Co. (ORP) warrants its products to be free from defects in material and workmanship for a period of one (1) year from the date of initial delivery. This warranty is made by ORP only to purchasers acquiring the product directly from ORP, or its authorized dealers. ORP's obligation and the purchaser's remedy pursuant to this warranty are limited to repair or replacement, at ORP's option, of parts which prove, under normal use, to be defective within the period stated. This remedy is expressly agreed to be exclusive as a condition of such replacement. No person, firm, or corporation is authorized to assume for UniSource any other liability in connection with ORP products.
THERE ARE NO OTHER WARRANTS EXCEPT AS EXPRESSLY SET FORTH ABOVE, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. ORP'S LIABILITY WITH RESPECT TO ITS PRODUCTS SHALL NOT EXCEED THAT EXPRESSLY SET FORTH ABOVE IRRESPECTIVE OF THE THEORY UPON WICH ANY CLAIM MIGHT BE BASED INCLUDING BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY ON TORT. UNDER NO CIRCUMSTANCES SHALL ORP'S BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.


This warranty does not apply to damages resulting from shipment, storage, accident, alteration, misuse, assembly or installation. All claims under this warranty must be made in writing prior to the repair or replacement of the products.

 

 

All prices are in USD. Copyright © 2014 Office Replacement Parts Company, LLC.

 

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